Purchasing a subscription
Your first team starts on the Free plan — enough to log in and look around, but not enough to invite teammates or send invoices. Buying a subscription unlocks the rest.
Looped offers two plan styles:
| Plan | Includes | When to pick |
|---|---|---|
| Looped One | Every Looped app | You’ll use more than one app, or expect to grow into them |
| Single App | Just Track or just Invoices | You’re sure you only need one |
Both are priced per seat. Latest pricing lives at looped.sh/pricing.
Buying
Section titled “Buying”- Sign in to app.looped.sh and switch to the team you want to subscribe.
- Click Billing in the header.
- Pick the plan and the number of seats you want.
- Click Start Subscription.
You’ll be redirected to Stripe Checkout to enter card details. After paying, you’re sent back to Looped and the apps unlock immediately.
Seats explained
Section titled “Seats explained”A “seat” = one active member of your team.
- The seat count must always be ≥ the number of members in the team.
- Inviting a new member when you’re full automatically increases your seat count by 1 (prorated charge).
- To pay for fewer seats, remove members first, then lower the count.
You can change seats any time from the billing page after the subscription is active.
Switching plans
Section titled “Switching plans”Once you have an active subscription, the billing page replaces Start Subscription with Manage Subscription. Click that and you’ll be sent to the Stripe Customer Portal where you can:
- Switch between Single App and Looped One
- Add or remove apps from a multi-app subscription
- Update payment methods
- See past invoices and download receipts
- Cancel
Plan upgrades take effect immediately (prorated). Plan downgrades take effect at the end of your current billing period.
What happens at the end of a free trial / failed payment
Section titled “What happens at the end of a free trial / failed payment”If a payment fails, your subscription enters past_due and the apps stop unlocking new actions until the payment goes through. Stripe retries automatically. Once paid, you’re back to normal.
If you cancel via the customer portal, the team returns to the Free plan when the current period ends. Your team and its data stay intact — you can re-subscribe later.
Free vs. Paid summary
Section titled “Free vs. Paid summary”| Feature | Free | Active subscription |
|---|---|---|
| Sign in | ✅ | ✅ |
| Browse the dashboard | ✅ | ✅ |
| Create a team | ✅ | ✅ |
| Invite members | ❌ | ✅ |
| Use Track / Invoices | ❌ | ✅ (depending on plan) |
| Send invoices | ❌ | ✅ (Invoices/Looped One) |
Next steps
Section titled “Next steps”- Manage your billing details once you’re subscribed
- Set up team details so your invoices look right
- Send your first invoice